Refund policy

We accept returns within 14 days of delivery for eligible items. All return requests must be approved before an iot

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pacificcoastecommercestores@gmail.com.
Please do not send your purchase back without contacting us first. Once your return request is approved we will provide the correct return address and return intructions. Returns sent withoit prior authorization will not be accepted.  

You can always contact us for any return question at pacificcoastecommercestores@gmail.com.

Damages and issues
Please inspect your order upon rarrival. If your item is defective, damaged or if you receive the wrong item, contact us within 7 days of delivery at pacificcoastecommercestores@gmail.com with your order number and photos of the issue. We will work with you to provide a replacement or refund when appropriate. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at pacificcoastecommercestores@gmail.com.